Returns & Exchanges
At The Lifeguard Store, we want to ensure you are completely satisfied with your aquatic gear; if you are not happy with your purchase, you can return or exchange eligible items within 30 days of delivery.
Verify Eligibility
Ensure your items are in new, unused condition with all original tags attached and packaging intact to qualify for a full refund.
Initiate Your Request
Visit our online returns portal or contact our customer service team to obtain a Return Authorization (RA) number and a prepaid shipping label.
Package Your Gear
Securely pack the items in their original shipping box and include a copy of your packing slip or RA confirmation inside the package.
Ship and Track
Affix the return label to the outside of the box and drop it off at any authorized carrier location, keeping your tracking number for reference until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing