Frequently Asked Questions
Everything you need to know about your aquatic and rescue gear.
How long does it take for my order to ship?
Most in-stock items ship within 24-48 hours. Custom apparel or customized rescue equipment may take 7-10 business days for processing before shipment.
Do you offer bulk discounts for swim teams or facilities?
Yes, we offer competitive team pricing and bulk discounts on lifeguard uniforms, rescue tubes, and facility equipment. Please contact our sales team for a custom quote.
What is your return policy on swimwear?
Due to hygiene standards, swimwear must be returned in its original condition with all tags and protective liners intact. Returns must be initiated within 30 days of purchase.
Can I customize lifeguard apparel with our facility name?
Absolutely. We offer high-quality screen printing and embroidery services for lifeguard whistles, shirts, and hats to ensure your staff looks professional.
Do you ship internationally?
Yes, we ship our sports and rescue gear worldwide. Shipping rates and delivery times vary by country and will be calculated at checkout.
How do I know which size to order?
We provide detailed size charts on every product page. Since competitive swimwear fits tighter than fashion suits, we recommend reviewing the specific brand's measurements before ordering.